FAQ
Frequently Asked Questions
Shipping
Where do you ship from?
All Vernissia orders ship from our warehouse in the United States, ensuring fast and reliable delivery.
How long does delivery take?
Orders arrive in 2-7 business days via express shipping. We use express shipping on every order to get your nails to you as quickly as possible.
Is shipping really free?
Yes. Shipping is completely free on all orders — the cost is already included in the price you see at checkout.
My order has more than one design — will it arrive together?
Orders with multiple designs may ship in separate packages and arrive on different days. This is normal — rest assured, everything you ordered is on its way.
Product & Application
Do I need glue to apply these?
No glue needed. Each set comes with adhesive tabs for an easy, damage-free application. For longer wear, you can also use nail glue.
How long do they last?
With adhesive tabs, expect 7-15 days of wear. Using glue can extend that to around a week of secure hold, and sets are reusable.
Will these fit my nails?
Each set includes multiple sizes to fit most nail beds comfortably.
Are these bad for my natural nails?
Not at all. Our glue-free tabs are gentle on your natural nail, easy to remove, and safe for everyday wear.
Orders & Offers
How does Buy 1 Get 1 Free work?
Buy one design and get a second one free — mix and match any two designs you like. Add both to your cart and the discount applies automatically.
Can I change or cancel my order?
If you haven't received your order yet, contact us as soon as possible at vernissianails@gmail.com and we'll do our best to help.
Returns & Refunds
What if my order arrives damaged?
Contact us within 14 days of delivery at vernissianails@gmail.com with a photo of the issue, and we'll issue a full refund — no need to send anything back.
Can I return an item if I change my mind?
Due to the nature of our products, we're unable to accept returns for change of mind once an order has shipped.
How long do refunds take?
Refunds are processed within 3-5 business days once approved, back to your original payment method.
Still have questions?
vernissianails@gmail.com